Tired of Surprises? Our pricing is simple & transparent.

Everything runs through two forms: the Discovery Intake Form at the start of the project, and the Edit Request Form for changes after launch. You tell us what you need in writing, we build it, you review it in writing, we refine it. Nothing gets lost in a phone call, nothing gets misunderstood, and neither of us has to block off 45 minutes for a meeting that could have been a form. Clients who are skeptical of async work are usually converted by the end of the first project.

That's what the edit rounds are for. Microsite clients get two pre-launch rounds, Website clients get three, and Custom clients get six. Our intake form is thorough enough that major surprises are rare, but if something isn't right, we fix it. What we don't offer is a refund after work has begun. The setup fee covers the build, and once we've confirmed your intake form and started the work, that commitment stands on both sides.

No. Your monthly retainer is month-to-month after launch. We keep your business by doing good work, not by locking you into a contract. The setup fee is the only upfront commitment. After that, you're free to stay because you want to, not because you have to.

Most clients are launched within four weeks of submitting their intake form. The timeline is mostly determined by how quickly you turn around feedback, and our current client load. We don't let builds sit on our end and are very communicative about blocks.

Backpack Jack focuses on North Hollywood, Santa Monica, Burbank, Glendale, and nearby LA communities.

Yes. Backpack Jack is built for creative service providers, local studios, and independent businesses that need their website to explain their work clearly and build trust quickly.